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Recommended
Professional Services
KMT0002
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Recommended
Professional Services - Fixed setup fee to add a new Desktop/Laptop to the fleet as per service request item in the Managed IT Agreement.
KMT0001
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Recommended
Professional Services
KMT0004
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Recommended
KMT will manage the Windows 10 to Windows 11 upgrade for you. KMT will work with you to plan out the upgrade including planning for per device backups, spare devices and application compatibility. These upgrades will be performed during business hours.
KMT00020
VIEW MEMBER PRICING
Recommended
KMT will manage the Windows 10 to Windows 11 upgrade for you. KMT will work with you to plan out the upgrade including planning for per device backups, spare devices and application compatibility. These upgrades will be performed during business hours.
KMT0009
VIEW MEMBER PRICING
Recommended
Windows 7 -> 10 Upgrade (Business Hours)
KMT0005
VIEW MEMBER PRICING
Recommended
KMT will manage the Windows 10 to Windows 11 upgrade for you. KMT will work with you to plan out the upgrade including planning for per device backups, spare devices and application compatibility. These upgrades will be performed outside of business hours.
KMT0010
VIEW MEMBER PRICING
Recommended
Windows 7 -> 10 Upgrade (Outside Business Hours)
KMT0006
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Datto Time-Based Retention Per Agent - 1 Year - Service
S-S5-X_TBR1PA
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Datto Time-Based Retention - 7 Year - Service
S-S5-12_TBR7
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Datto Time-Based Retention - 7 Year - Service
S-S5-2_TBR7
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Datto Infinite Cloud - Service
S-S5-2_IC
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Datto Infinite Cloud - Service
S-S5-48_IC
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Datto Infinite Cloud - Service
S-S5-8_IC
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Datto Time-Based Retention - 1 Year - Service
S-S5-24_TBR1
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Datto Total Cloud - Service
S-S5-3_TC
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Datto Time-Based Retention - 1 Year - Service
S-S5-48_TBR1
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Datto Total Cloud - Service
S-S5-6_TC
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Datto Total Cloud - Service
S-S5-60_TC
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Datto Total Cloud - Service
S-S5-8_TC
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Datto Total Cloud - Service
S-S5-2_TC
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Datto Total Cloud - Service
S-S5-36_TC
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Datto Total Cloud - Service
S-S5-48_TC
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Datto Siris Private - Service
S-S5-60_SP
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12592
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5143
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1406
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718
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653
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433
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312
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304
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220
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127
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116
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92
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88
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75
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73
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61
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59
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57
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34
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19
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15
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12
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12
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10
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7
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7
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6
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5
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4
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4
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4
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3
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3
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3
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2
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2
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1
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1
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1
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5080
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4295
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4289
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19102
Service
3031
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4192
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2954
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2062
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1320
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668
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51
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49
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25
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24
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22
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17
24 Month
15
1 Incident
4
1 Year / 1 Incident
4
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3
1 Day
3
21 Month
3
3 Year / 3 Incident
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
3 Hour
1
3 Year / 1 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
13043
Phone Support
9362
Replacement
9253
Parts Replacement
7600
Web Knowledge Base Access
6777
New Releases Update
5514
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1690
Software Update
1676
Diagnosis
1450
Remote Diagnosis
1393
Software Upgrade
1220
Web Support
991
Email Support
709
Defective Media Retention
701
Software Support
544
Software Maintenance
485
Accidental Damage Protection
436
Hardware Support
351
Knowledge Base Access
350
Online Training
296
Hardware Maintenance
274
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231
Visual Remote Guidance
219
Commissioning
217
Comprehensive Defective Material Retention
204
Installation
198
Configuration
141
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129
Consulting
115
Online Support Tools Access
113
Comprehensive Coverage
112
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107
Security Update
95
Travel Expense Coverage
91
Escalation Management
88
Remote Monitoring
82
Online Return Material Authorization (RMA)
82
Training
76
Software Application Support
73
Reporting
70
Live Chat
69
Fax-On-Demand
65
Firmware Updates
65
Mechanical Breakdown
59
Monitoring
58
Data Retention
53
Wear & Tear
52
Customer Dashboard
51
Cleaning
51
Preventive Maintenance
47
Intrusion Definition Update
6937
On-site
2777
Service Depot
433
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site